Privacy Policy

Romney Marsh Wools is owned and operated by Romney Marsh Wools and is committed to safeguarding your online privacy. This statement is therefore set out to outline how we make use of the information you submit to us if you register. The terms contained on this page may be revised from time to time. To protect your interests, visit this page periodically to review the current terms of our policy.

Your privacy is important to us. We want you to know that when you use our web site, your personally identifiable information will be respected and protected. We will not provide any information about you to third parties.

This website conforms to the requirements of the Data Protection Act, 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We shall follow strict security procedures, outlined in the Data Protection Act 1998 to, ensure your personal information is not damaged, sold, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. You have a right to view your personal information and make amendments.

Personal information is requested when you register to be a member. During registration, you are asked to provide your name, email address, postal address, postal code, etc. We will not collect personal data of persons aged 16 years or under.

We may also send you reminders, updates and important announcements via post, sms text and/or email. You may withdraw from these updates and reminders at any time and your details will be removed from our marketing database.

Your credit card details are taken by a secure payment gateway page.

Romney Marsh Wools may from time to time use “cookies”.

Members hold freedom to express themselves in their feedback. Although your intellectual freedom is respected, Romney Marsh Wools reserves the right to remove from our web site any material deemed threatening, immoral, racist, inaccurate, malicious, defamatory, in bad taste or illegal.

You have the right to request a copy of the personal information that Romney Marsh Wools holds about you and to have any inaccuracies corrected. (We may charge £10 for information requests.)  


​Romney Marsh Wools uses the emailing service Mailchimp to send newsletters to our customers. These newsletters occur less than once a month. For the purposes of our email marketing we only use the email addresses of those who have given us express permission to use their email addresses for this purpose. This may have been through entering a competition online or at a show, whilst placing an order over the phone or by personally submitting your email address in the "Subscribe To Newsletter" box. All emails collected for this purpose are stored in our Mailchimp database and nowhere else. We promise never to sell to or exchange your personal details with any third party not operating directly on behalf Romney Marsh Wools to aid us in our email marketing and to take all reasonable steps to protect our Mailchimp database from unauthorised access. If you have signed up to our email newsletters but wish to stop receiving them, you can unsubscribe at any time. To do this simply open one of the newsletters and click on the "Unsubscribe" button in the top left-hand corner of the newsletter.

For our full terms and conditions, please click here: Terms and conditions.